STORE POLICY

SHIPPING & DELIVERY

Vibrant Vibes Ink ships all orders using USPS, shipping options and rates are calculated at checkout. Rates are based on the location, weight, and dimensions of the package.  The total shipping amount charged includes insurance, and tracking number, Once your order has shipped, the tracking number will be sent to your email used on the order. International Shipping and handling rate start at $65.00 and up, depending on the package weight and dimensions. 

Orders require 3-7 business days for delivery after it ships depending on its destination. We aim to PROCESS all orders within 24-48 business hours of your payment being received. In the unlikely event that this is not possible, for example, inclement weather, or the product that you desire is on "backorder", we will email you as soon as we receive the order to advise you of the delay. If you receive an email stating that your selection is on “backorder” Please allow 7-10 days for delivery.

EXPRESS, SAME DAY & OVERNIGHT Shipping

 

For Express, Same day or Overnight shipping option will appear at checkout. If the option is not available you may contact us directly to arrange to express shipping. 

A signature will be required upon delivery for all orders over $300. 

RETURNS & EXCHANGES 

Due to the exclusive nature of our business and demand for our product, we do not offer any returns or refunds. 
We highly recommend that you do your own research on the product of interest before purchasing.  If you're utterly dissatisfied with our product upon arrival or if you have questions about your purchase please contact us as soon as possible. We may be able to offer EXCHANGES ONLY, depending on your order. Not all items are eligible for an exchange. NO EXCEPTIONS.
If we agree on an exchange, the item/items to be exchanged must be post-marked within 2-3 business days from the purchase date and, in their original package unaltered or open. We will not accept any merchandise that is not in its original condition. The returned item must be unopened, unaltered, unworn, undamaged and all tags and packaging must be intact. We will not accept any merchandise that has been used/ altered ( broken seal, stains, tried on ) in any way. We exercise a very strict quality control process to ensure that our customers receive the best products.
We pride ourselves on customer service and we strive to represent all of our items most honestly and accurately possible. With that being said, we highly suggest that you view our product descriptions and pictures carefully, watch our youtube reviews, check us out on every social network listed and email or call us with questions & concerns that you may have before you purchase.

Disclaimer: 
*** Before purchase, please be aware that when using after-market cartridges it’s a possibility of having trouble. Do your research before purchasing. All sales are final! *NO RETURN, NO EXCHANGES, NO REFUNDS!

** CONVERT AT YOUR OWN RISK!!!
We are not responsible for any damage to your printer or other equipment, as this is a substitute method and is not guaranteed!  

Thank You!

WHOLESALE INQUIRIES

We currently offer monthly subscriptions only to join our Exclusive Members Club, where you receive 25% - 75% off all items displayed in our secret shop. 

Click the link below to join. 

https://www.vibrantvibesink.com/

PAYMENT METHODS

- Credit / Debit Cards