As you work toward becoming an experienced dye-sublimation printer, you may come across one or more obstacles such as your transfer coming out blurry, dull or faded. Don't get discouraged! This is all part of the learning process, and most of our new sublimation customers go through a trial and error period. We've compiled some of the most frequent issues associated with dye-sublimation printing in case you ever experience one.
Why aren't my transfers coming out vibrant?
There are a few reasons why your transfers could be coming out less vibrant than expected. First, make sure that you are printing on the correct side of your sublimation paper, which is typically bright white. The other side is generally off-white. If you're printing with a Sawgrass Virtuoso SG400 or SG800, the bright white side will load face-down in the tray. Next, ensure that you are printing through the correct color correction program. For instance, if you're printing on a Sawgrass sublimation printer, we recommend printing with Virtuoso Print Manager. For questions about which profile/software is required with your printer, give our technical support department a call at 1-800-562-7760, option #3.